(Last Revised May 2018)
Crazy Horse World understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.crazyhorseworld.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with Our obligations and your rights under the law.
1) Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
- Cookie - means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
- Cookie Law - means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
2) What does this policy cover?
3) What is personal data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4) What are my rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
- The right to access the personal data we hold about you, if any. Part 13 will tell you how to do this.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 15 to find out more.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15. Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
5) What data do we collect?
- Name; (if contacting us via Contact form)
- Email address; (if contacting us via Contact form)
- IP address; (when browsing)
- Web browser type and version; (when browsing)
- Operating system; (when browsing)
- A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;
6) How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because you have consented to our use of your personal data, or because it is in our legitimate interests to use it. Your personal data may be used for the following purposes:
- Communicating with you. This may include responding to emails from you.
- Analysing your use of Our Site to enable us to continually improve Our Site and your user experience.
Third Parties (including Google Analytics, Statcounter, Google Adsense) whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
7) How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
- Analytical data – 12 months;
- Data provided via a Contact form – 2 weeks;
8) How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR. Non-personal data may be stored outside of the EU.
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
- Strong passwords;
- Up-to-date software
9) Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to one important exception. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10) How Can I Control My Personal Data?
10.1 You can stop us receiving your personal information by not using our contact form;
10.2 Getting in touch via other methods (I.E. Facebook, Twitter)
11) Can I Withhold Information?
You may access Our Site without providing any personal data at all.
12) How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email addresses shown in Part 15. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request.
By using Our Site, you may receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for Analytical and Advertisement purposes. For more details, please refer to the table below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them. All Cookies used by and on Our Site are used in accordance with current Cookie Law. Before Cookies are placed on your computer or device, you will be shown a Pop-up requesting your consent to set those Cookies. By continuing to browse our site you are giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you.
Our Site uses analytics services provided by Google and Statcounter. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
The analytics service(s) used by Our Site use(s) the following Cookies:
- Google Adsense - this Cookie is used by Google and reports to us on how any adverts on our site is performing. All user data is anonymous. You can find out more about Google and its policies regarding advertising at www.google.com/policies/privacy/ads/
- DoubleClick (Google) - this is very similar to the Google Adsense Cookie, but is specific to any display advertising on our site. All user data is anonymous. You can find out more about Google and its policies regarding advertising at www.google.com/policies/privacy/ads/
- Google Analytics - we use this to help us to understand how our site is being used so that we can improve the user experience. You can find out more about Google’s position on privacy in relation to its analytics service at www.google.co.uk/intl/en/analytics/privacyoverview.html
- Statcounter - We use this as backup analytics to help us to understand how our site is being used so that we can improve the user experience. You can find out more about Statcounter’s position on privacy in relation to its analytics service at https://statcounter.com/about/cookies/
You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device. You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
14) How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following:
Contact Form: http://www.crazyhorseworld.com/contact.